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What Metrics Matter Most for AI Visibility?

A complete guide to AI visibility metrics — what to measure, how to calculate it, and how to report it to executives without drowning them in data.

13 min read · By the Recometric team

If SEO taught us anything, it's that the wrong metric, tracked religiously, will sink a strategy. AI visibility is a new discipline, but the same trap applies. This guide is the metric stack we recommend — formulas, benchmarks, and reporting templates.

The 9 metrics that actually matter

  • AI Visibility Score — composite 0–100 across all engines.
  • Prompt coverage — # of tracked prompts you appear in.
  • Mention frequency — % of prompts mentioning you.
  • Recommendation rate — % of prompts where AI suggests you.
  • Share of voice — your mentions ÷ all category mentions.
  • Sentiment — -1 to +1 averaged per prompt set.
  • Citation frequency — # of times your URLs are cited.
  • Local visibility — visibility on city + service prompts.
  • Competitor delta — your share minus top competitor's.

Formulas

  • Mention frequency = (prompts mentioning you ÷ total tracked prompts) × 100
  • Recommendation rate = (prompts where AI suggests you ÷ commercial-intent prompts) × 100
  • Share of voice = your mentions ÷ (your mentions + all competitor mentions)
  • Recometric Score™ = weighted blend of the above, normalized 0–100

The KPI dashboard

One executive number, three operating numbers, three diagnostic numbers.

  • Executive: Recometric Score™.
  • Operating: Mention frequency, Recommendation rate, Sentiment.
  • Diagnostic: Citation frequency, Local visibility, Competitor delta.

Benchmarks (for local SMBs)

MetricWeakHealthyStrong
Recometric Score™<4055–7075+
Mention frequency<25%40–60%70%+
Recommendation rate<10%20–35%40%+
Sentiment<0.20.3–0.60.7+
Local visibility<15%30–50%60%+

Executive reporting template

  1. One headline number: Recometric Score™ this week vs last.
  2. Two wins: prompts gained, sentiment improved.
  3. Two risks: prompts lost, sentiment dropped.
  4. Top 3 actions for next week.

Five lines. That's the report executives actually read.

Common mistakes

  • Reporting raw mention counts without normalizing by prompt count.
  • Treating sentiment in isolation — it only matters next to recommendation share.
  • Ignoring competitor delta — visibility is relative.
  • Not segmenting by engine — your ChatGPT score and Gemini score will differ.

How metrics tie to revenue

  • +10% recommendation rate → measurable lift in inbound calls within 30 days.
  • +0.2 sentiment → higher conversion on cited recommendations.
  • +15% local visibility → direct increase in directions and bookings.

Recometric ships with all of these metrics live, calculated, and benchmarked. Run a free scan and see your numbers in 60 seconds.

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