What Metrics Matter Most for AI Visibility?
A complete guide to AI visibility metrics — what to measure, how to calculate it, and how to report it to executives without drowning them in data.
13 min read · By the Recometric team
If SEO taught us anything, it's that the wrong metric, tracked religiously, will sink a strategy. AI visibility is a new discipline, but the same trap applies. This guide is the metric stack we recommend — formulas, benchmarks, and reporting templates.
The 9 metrics that actually matter
- AI Visibility Score — composite 0–100 across all engines.
- Prompt coverage — # of tracked prompts you appear in.
- Mention frequency — % of prompts mentioning you.
- Recommendation rate — % of prompts where AI suggests you.
- Share of voice — your mentions ÷ all category mentions.
- Sentiment — -1 to +1 averaged per prompt set.
- Citation frequency — # of times your URLs are cited.
- Local visibility — visibility on city + service prompts.
- Competitor delta — your share minus top competitor's.
Formulas
- Mention frequency = (prompts mentioning you ÷ total tracked prompts) × 100
- Recommendation rate = (prompts where AI suggests you ÷ commercial-intent prompts) × 100
- Share of voice = your mentions ÷ (your mentions + all competitor mentions)
- Recometric Score™ = weighted blend of the above, normalized 0–100
The KPI dashboard
One executive number, three operating numbers, three diagnostic numbers.
- Executive: Recometric Score™.
- Operating: Mention frequency, Recommendation rate, Sentiment.
- Diagnostic: Citation frequency, Local visibility, Competitor delta.
Benchmarks (for local SMBs)
| Metric | Weak | Healthy | Strong |
|---|---|---|---|
| Recometric Score™ | <40 | 55–70 | 75+ |
| Mention frequency | <25% | 40–60% | 70%+ |
| Recommendation rate | <10% | 20–35% | 40%+ |
| Sentiment | <0.2 | 0.3–0.6 | 0.7+ |
| Local visibility | <15% | 30–50% | 60%+ |
Executive reporting template
- One headline number: Recometric Score™ this week vs last.
- Two wins: prompts gained, sentiment improved.
- Two risks: prompts lost, sentiment dropped.
- Top 3 actions for next week.
Five lines. That's the report executives actually read.
Common mistakes
- Reporting raw mention counts without normalizing by prompt count.
- Treating sentiment in isolation — it only matters next to recommendation share.
- Ignoring competitor delta — visibility is relative.
- Not segmenting by engine — your ChatGPT score and Gemini score will differ.
How metrics tie to revenue
- +10% recommendation rate → measurable lift in inbound calls within 30 days.
- +0.2 sentiment → higher conversion on cited recommendations.
- +15% local visibility → direct increase in directions and bookings.
Recometric ships with all of these metrics live, calculated, and benchmarked. Run a free scan and see your numbers in 60 seconds.
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